Conflict management styles in Medical Health Managers

Abstract

Health care delivery occurs within a complex organization which have different professional figures. Competing priorities within this structure of health care often result in conflicts between the work teams. In order to better understand the conflict among Medical Health Manager and subordinates the approach requires a general comprehension of the context and the different impacting variables. Infact the workers are becoming more and more interdependent in their actions and responsible for more decision-making processes. These changes mean new types of conflicts may arise among different groups of workers than were experienced in bureaucratically structured organizations (Janssen, Van de Vliert & Veenstra, 1999). On this basis, the research question and the hypotheses that address this study arise from analysis of the literature. The first purpose is to know how conflict styles are defined in academic literature; the second purpose is to understand the conflict style in a sample of Medical Health Manager.