The reconciliation process of market requirements and operations resources – an empirical view
- Autori: Ziegler Moritz; Mattaliano Andrea; Bruccoleri Manfredi; Größler Andreas
- Anno di pubblicazione: 2018
- Tipologia: Abstract in atti di convegno pubblicato in volume
- OA Link: http://hdl.handle.net/10447/529523
Abstract
Firms are confronted with the challenge of designing strategy processes, which guide decision-making in a way that leads to high and sustainable performance. The purpose of this paper is to address this challenge, by delivering empirical insights on Slack & Lewis’ concept of reconciliation in Operations Strategy from a process point-of-view. We argue that while this concept roots in the alignment literature of Operations Strategy it has not yet been subject to detailed and empirical research. We discuss the development of a survey that examines if and how reconciliation is carried out in companies and how this affects operations performance.