Intellectual capital reporting: a knowledge tool to coordinate a group of regional non-profit organizations

Abstract

Whilst many organizations worldwide have stopped disclosing Intellectual Capital (IC), to the best of our knowledge, the only longstanding NPO still measuring, managing and reporting its IC is a large Italian non-profit organization (NPO), ANPAS Piemonte. The main aim of the article is thus to investigate the reasons why ANPAS Piemonte continues to deal with IC, to examine the determinants of this choice, the costs and the benefits management gets from IC measurement, management and reporting. In other words, the paper aims to explore the intellectual capital (IC) reporting process from an internal, managerial point of view. The paper employ a case study methodology to address its aim, and the main investigation tool on the IC reporting process was semi-structured interviews to the management of ANPAS Piemonte that launched and continues to carry on the IC project within the investigated NPO.