The intellectual capital management in the local public utility

Abstract

The competitive advantage of companies is increasingly focused on Intellectual Capital and on its management. Factors such as skills, innovation, stakeholders’ relation, development and sharing of knowledge have become key factors’ success. All these aspects are, nowadays, very important for the Local Public Utilities. These organizations produce goods and services operating in competitive markets (and for the market) in a utility function (economic and social) for the local community (and services) using infrastructure resources (systems, network infrastructure), technological and organizational. The introduction of the logic of economic efficiency and competitiveness led to a rethinking of IC role. Consequently, companies have to implement strategic and organizational changes and focus on intangible assets as knowledge, skills and operational mechanisms. In the new scenario IC becomes an important strategic tool both in the company and in the outside environment. A proper IC management can improve the company’s value.