A Dynamic Performance Management Approach to Evaluate and Support SMEs Competitiveness: Evidences from a Case Study
- Autori: Bianchi, C.; Marinkovic, M.; Cosenz, F.
- Anno di pubblicazione: 2013
- Tipologia: Proceedings (TIPOLOGIA NON ATTIVA)
- OA Link: http://hdl.handle.net/10447/84012
The role of Performance Management (PM) systems has become crucial for steering Small-Medium Enterprises (SMEs) to successfully compete during the ongoing critical economic transition. To improve decision-maker strategic learning processes, traditional PM frameworks need to be combined with System Dynamics (SD) modeling. This paper shows how to design and use a Dynamic Performance Management (DPM) approach to assess and support SMEs competitiveness. The emerging framework is applied to a real case of a small business to analyze the empirical effectiveness of the approach hereby suggested.