Designing Performance Management Systems in Academic Institutions: a Dynamic Performance Management View
- Autori: Cosenz, F.
- Anno di pubblicazione: 2013
- Tipologia: Proceedings (TIPOLOGIA NON ATTIVA)
- OA Link: http://hdl.handle.net/10447/84011
This paper illustrates how to design and implement performance management systems in universities by identifying and modeling those factors impacting on academic performance through a dynamic performance management view. Particularly, combining performance management with System Dynamics modeling may allow academic decision-makers to better identify key-performance drivers for pursuing a sustainable performance improvement in universities. In the second section of the paper, a number of examples based on empirical findings from a field project aimed at designing a dynamic performance management model for the University of Palermo are discussed.