"Equità sanitaria e giustizia sociale: il modello dello Sportello Sociale per un Ospedale senza barriere"

Abstract

The article examines the model of the Social Desk for Human Rights at the Di Cristina Benfratelli Civic Hospital in Palermo, an innovative initiative aimed at promoting health equity and social justice for vulnerable populations, particularly migrants. Through a holistic approach combining healthcare, linguistic-cultural mediation, and social support, the Desk facilitates access to health services and fundamental rights, overcoming linguistic, cultural, and bureaucratic barriers. The model draws on theories such as Amartya Sen's capability approach and John Rawls' principles of social justice, demonstrating how integrated interventions can reduce inequalities and foster inclusion. The article highlights the importance of beneficiary empowerment and proposes extending this approach to the entire healthcare system to create a "barrier-free hospital".