A Structured Methodology for the Safety Key Performance Indicator Prioritization: A Case Study

Abstract

Nowadays, companies have become more and more attentive to the management and evaluation of activities, processes and actions related to the safety in workplaces. This attention stems from both the need to comply with law requirements and to improve the productivity of the company by ensuring the reduction of occupational injuries and diseases. Accordingly, performance evaluation is a fundamental step also theorized by the most important guidelines on Occupational Health and Safety Management Systems (OHSMSs). With this recognition, the present paper provides a methodology to prioritize Safety Key Performance Indicators (SKPIs) starting from an initial set selected from the literature. Referring to a passengers' transportation company located in the Southern of Italy, the ranking of the most suitable SKPIs to monitor the effectiveness of measures taken by the company to prevent and/or mitigate risks in workplaces is obtained by the Analytic Hierarchy Process (AHP) method.