Smart Solutions and Digital Spaces for Cultural Heritage

Abstract

The integration of smart solutions and digital technologies has significantly transformed the management, accessibility, and experience of cultural heritage. This chapter explores the role of Information and Communication Technologies (ICT) in reshaping cultural narratives, tourism, and urban spaces. Smart tourism, augmented and virtual reality, and geospatial tools enhance visitor engagement while offering new opportunities for heritage preservation. However, challenges such as data privacy, the digital divide, and the risk of cultural commodification require critical examination. The expansion of interactive digital guides and user-generated content fosters participatory heritage experiences, while artificial intelligence and big data optimize resource management. The concept of “phygital” heritage, merging physical and digital elements, reflects the evolving relationship between technology and cultural identity. As digital transformation progresses, interdisciplinary research and inclusive policies are essential to ensuring the ethical and sustainable application of smart technologies in cultural heritage management.