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GIUSEPPE LO RE

A Knowledge Management and Decision Support Model for Enterprises

  • Autori: Ribino, P.; Augello, A.; LO RE, G.; Gaglio, S.
  • Anno di pubblicazione: 2011
  • Tipologia: Articolo in rivista (Articolo in rivista)
  • Parole Chiave: Knowledge Management Systems
  • OA Link: http://hdl.handle.net/10447/61805

Abstract

We propose a novel knowledge management system (KMS) for enterprises. Our system exploits two different approaches for knowledge representation and reasoning: a document-based approach based on data-driven creation of a semantic space and an ontology-based model. Furthermore, we provide an expert system capable of supporting the enterprise decisional processes and a semantic engine which performs intelligent search on the enterprise knowledge bases. The decision support process exploits the Bayesian networks model to improve business planning process when performed under uncertainty.